About NCR Mobile Pay
NCR Mobile Pay simplifies the dining experience and streamlines consumer-server interactions. By putting the digital check in the hands of the consumer, Mobile Pay enables consumers to quickly and easily apply a mobile payment to their guest check. Right now, consumers are sensitive to close interactions. Help your consumers (and employees) feel safer and encourage proper distancing with Mobile Pay. It provides a true, contactless experience that keeps your consumers in control of the entire payment experience.
NCR Mobile Pay:
Provides a contactless payment experience: Consumers pay and tip using their smartphone—so they never hand their payment card to a server and never have to touch a payment device.
Increases speed of service: Enabling your consumers to pay on-demand helps your staff turn tables faster during peak day parts.
Increases consumer satisfaction and trust: Consumers appreciate the ability to safely control the payment experience by interacting with their smartphone.
Improves tip percentages: Preset tip percentages make it easier for consumers to select a higher tip percentage.
Reduces potential credit card fraud: Combining Mobile Pay with NCR Payment Solutions provides added security with CVV verification and Address Verification Service (AVS).
NCR Mobile Pay features:
No hardware needed: Mobile Pay is compatible with any smartphone device, making it easy for your consumers to use regardless of their mobile preference.
No application development required: Mobile Pay does not require consumers to download an application to their smartphone—consumers simply scan a QR code that takes them to a mobile website.
Email receipts: Consumers can enter their email address to automatically receive a digital receipt once the check is processed and paid.
Branded UI: Mobile Pay allows you to easily add your logo and make the portal align with your brand.
How NCR Mobile Pay works with operations
You can easily integrate Mobile Pay into the day-to-day routine of your Front-of-House (FOH) staff. At the end of the dining experience, the server prints the guest check, as normal. Toward the bottom of the guest check, the system prints a unique QR code and six-digit code, with short instructions for the consumer to pay for their check using their smartphone.
When a consumer receives their check, they can access Mobile Pay in the following ways:
iPhone Camera app allows consumers to scan the QR code by simply opening their native Camera app and viewing the QR code. A "launch in web browser" link appears, to instantly open their check within the mobile web browser.
Android 9+ Camera app allows consumers to scan the QR code by simply opening their native Camera app and viewing the QR code. A "launch in web browser" link appears, to instantly open their check within the mobile web browser.
NCRPay.com allows consumers to visit www.NCRPay.com in their mobile web browser and receive a prompt to enter their six-digit check code.
QR reading app allows consumers to scan the QR code using any QR reading app, to instantly open their check within their mobile web browser.
Text to Pay allows consumers to pay their check using the text message sent to their mobile phone. The text message contains the NCR Mobile Pay check code as a link. Consumers make the payments by remotely accessing the check code.
When the consumer opens their check on their smartphone, they are be able to:
- View their itemized check.
- Add a tip.
- Submit payment.
Once Mobile Pay processes the payment of a consumer, a notification appears at the top of their smartphone screen to let them know their payment was successful. The next time a server logs in to a terminal, a popup notification appears to let you know the consumer paid. You can close the check at this time.
Determine if NCR Aloha Configuration Center or Aloha Manager is installed
Locations with Aloha Manager
If this location runs on Aloha Manager (AM) and meets the hardware and software requirements, the NCR Mobile Pay team will proceed with the Mobile Pay installation, but will need to verify the firewall settings before activating Mobile Pay printing at the location. The Mobile Pay team will install and disable Mobile Pay. It will remain disabled until they are to verify the firewall settings.
Locations with CFC
You must complete Aloha Configuration Center (CFC) configuration to use Mobile Pay. Refer to and follow the steps in the Preparing the Aloha POS System to Support Mobile Pay section.
The interface terminals referenced in that document are Radiant interface terminals, and do not require an additional purchase of an External Interface Terminal license or a change to the Aloha key.
NCR Aloha Mobile integration
When NCR Aloha Mobile creates a check, Mobile Pay generates a check code, as normal; however, you must print the check on a printer attached to a terminal to provide the consumer with their code. Aloha Mobile Bluetooth© printers do not support printing the six-digit check code or QR code. Additional Aloha Mobile integration is on the roadmap and will be communicated accordingly.
For more information regarding a subscription for Aloha Mobile, please contact your Hosted Solutions sales rep or your channel partner or local office.