Working with Reports
Reports enable you to identify your top consumers, consumers who have not ordered from you in the last thirty days, and the top ordered items from your online ordering site. You can export the report details to an Excel file format or to a .csv file.
Aloha Online Ordering includes four reports:
The Top Customers report lists your top 100 customers according to dollar amount spent. The report includes the consumer information, the total amount of money spent online, the total number of orders, and the average total per order.
Top Customer Trends
Similar to the Top Customers report, the Top Customer Trends report breaks down the sales information by last 90 and 30 days.
No Orders in 30 Days
The No Orders in 30 Days report displays consumers who have not placed an online order within the last thirty days. The report includes the first name, last name, email address, phone number, and address of the consumer, and the last order the consumer placed.
The Top Items report displays the top items purchased through the web menu according to the total amount sold. This report includes the design ID, sales item ID, item ID, item name, price, and total number of items sold.
To run a report:
- In Web Admin, select Analytics > Customer Reports.
- Click the report to run from the list on the left side of the screen. The system displays the report.
- (Optional) Under ‘Export Options,’ select the export format and click Export Grid.