Initiating drawer reconciliation
You must initiate a drawer reconciliation from the Front-of-House (FOH). In Table Service, access Manager Functions > Financials > Cash Drawers and touch the Checkout button for the appropriate drawer. In Quick Service, access the appropriate panel and touch the Drawer Checkout button. A prompt appears asking if you would like to reset the drawer totals. You must touch Yes to continue with the reconciliation, or touch No to print a regular drawer report and perform a reconciliation at a later time of the day.
To initiate drawer reconciliation:
When you are ready to reconcile the drawer, log in to the FOH.
For Table Service operations, from the Working-with-Tables or Working-with-Tabs screen, touch Functions > Financials > Cash Drawers, select the drawer to reconcile, touch Checkout, and touch OK. For Quick Service operations, locate the appropriate panel, such as Manager Functions, and touch Drawer Checkout to display the Select Drawer screen. Select the drawer to reconcile and touch OK. A confirmation message appears, asking if you are ready to run the checkout.
Touch Yes. The message, "Would you like to reset the Drawer totals?" appears.
Touch Yes to initiate Drawer Reconciliation. The drawer counts screen appears.
The drawer counts screen lists all active tenders defined for inclusion in Drawer Reconciliation. Depending on your configuration, this could be just tenders for which payments were applied or all tenders defined in the system regardless if they had any activity.
- Drawer Reconcilation recognizes cash as an accumulation of all active tenders specified as cash in tender configuration.
- When a non-cash tender is set for auto fill, the amount automatically appears in Drawer Reconciliation for you to verify the accuracy.
- When you touch Done, the system attempts to reconcile the drawer, so do not touch Done until you enter the information for each payment type in the list.
- The number of times you attempt to reconcile the drawer appears in the lower right corner. Once you exceed the allowable number of attempts, a manager, or an employee with sufficient access, must approve the reconciliation.
Continue to "Entering cash and bills."