Refreshing POS data
Once you configure the necessary features for Givex, you must refresh the Aloha POS system, then stop, and restart EDC Service (EDCSvr). Select Utilities > POS > Refresh POS & All Installed Products to transfer the new information to the FOH terminals, or wait for the End-of-Day (EOD) process to accomplish the data refresh for you.
Note: If you run the refresh prior to the EOD process, select ‘Automatically restart all POS terminals’ and click OK to continue. After the data refresh is complete, all new settings become operational across the Aloha network.
Warning: Refresh data with caution and never during peak hours of operation. All FOH terminals reboot during a refresh and are down for a short period of time.
Go to Windows Services, select EDC Service to stop and then restart.
To stop POS processing in Aloha EDC:
Navigate and log in to Aloha EDC.
Select File > Stop POS Status Processing, or click the On toggle button to end the POS Status Processing.
Note: Do not skip this step as it is necessary when making changes to Aloha EDC.
After the Aloha EDC has stopped, select File > Start POS Status Processing, or click the Off toggle button to restart the POS Status Processing.
Continue to "Using Givex gift card."