Troubleshooting Item Availability
The following are tips and troubleshooting regarding the Item Availability feature:
Custom unavailable graphic is too big to display on a button
If you use a custom graphic, instead of the system-generated ‘no’ sign, and the graphic is too big or small for the menu item button, you must resize the graphic. The system does not automatically resize the custom graphic. See “Defining the item availability message and graphic to appear in FOH.”
Item count does not appear on a button
If the item count does not appear on a button, the button may be too small to display the quantity. Resize the button until the item count fits on the button.
Unable to set availability on modifiers in TS
If you are unsure how to set the availability on modifiers in Aloha Table Service, the feature offers two methods. For v7.0 users, the preferred method is to configure a category of items for use with the search/filter functionality. In Aloha Quick Service, this is the only way to set the availability on items and modifiers. See “Creating a category of items for which you can set availability in POS."
Return to the main Item Availability page.