Future Orders and Deposits
Core Product: Aloha Takeout
Complimentary Products: Aloha Quick Service, Aloha Table Service
Separate License Required? An Aloha Takeout and Delivery license is required. The Delivery component of Aloha Takeout requires a separate license from Aloha Delivery/Frequent Buyer (D/FB), and is included as part of the Aloha Takeout license. It is not necessary to actually install D/FB.
Other References: Aloha Takeout Reference Guide, Aloha Takeout Implementation Guide, Aloha Takeout Report Guide
The ability to accept future orders can be an important part of your business. This guide discusses how to configure and use future orders, which allows you to accept, schedule, and manage orders for up to five years in advance in Aloha Takeout. You can control how you manage and release future orders to the kitchen, and you can accept deposits from customers to prepay part or all of a future order, to cover labor and food costs in the event a customer abandons an order.
Aloha Takeout also allows you to accept and schedule recurring orders, referred to as "patterns," to establish and manage these orders. With Aloha Takeout, it is easy to respond to customer requests to change the items and quantities within a recurring order, change the date of an individual order, change the frequency of the recurrence, and even cancel the recurring order.
Reference: Refer to the Aloha Takeout Future Orders and Deposits Feature Focus Guide - HKS360.
Configuring Future Orders and Deposits
- Enabling Aloha Takeout Future Orders and Deposits
- Establishing the method for releasing Aloha Takeout future orders and deposits
- Creating void reasons for future and canceled orders
- Configuring deposits
- Purging expired future orders at end-of-day
- Refreshing POS data