Using Aloha Takeout Future Orders and Deposits
This section details how to use future orders, apply and surrender deposits, and manage recurring orders on the Aloha FOH. A future order is an order that occurs any time apart from the present time until five years later. With Aloha Takeout you can create a single future order, as well as a recurring order. A recurring order is a repeat of the same order that occurs using a specific pattern of future dates. Customers can add deposits to both future orders and recurring orders. You manage Future Orders at the Aloha Takeout Future screen, which you access from the Aloha Takeout navigation bar.
Managing Aloha Takeout future orders
Aloha Takeout allows you to accept future orders. Once you receive an order, you can change the promise time and date, the items or quantities, or cancel the order, if necessary.
- Creating a future order in Aloha Takeout
- Finding a future order
- Printing a future order statement
- Editing the items or quantity of a future order
- Editing the promised date or time of a future order
- Viewing future orders on the FOH
- Canceling a future order
You can use the Deposits feature to collect partial or full payment from customers for a future order. When the customer arrives to pick up their order, or when you assign the order to a driver, it is necessary to apply any deposits you previously accepted for the order to the order before performing any other functions. You can also refund or surrender deposits, as necessary.
Managing recurring orders
Aloha Takeout allows you to accept, schedule, and manage recurring orders for customers. The system uses the terminology of 'patterns' to manage recurring orders. You can create a recurring order, cancel an instance of a recurring order, change the pattern of the occurrence, and modify the items and quantities for a particular instance of the recurring order.